Return Policy

Last Updated: November 4, 2026

At Ascendant Color & Style, we want you to love your purchases! We carefully select our cosmetic products and strive to provide accurate descriptions and color representations to help you shop with confidence.

Cosmetic Products – Final Sale

For health and hygiene reasons, all cosmetic purchases are considered final sale. We are unable to accept returns or exchanges based on personal color preferences, including lipstick shades that may appear different than expected.

While all products have been tested on a variety of skin colors and verified by season, please keep in mind that cosmetic colors may vary depending on individual skin tone, natural lip pigmentation, lighting, and screen settings.

Not Loving Your Shade?

We understand that choosing cosmetics online can sometimes be challenging! While we cannot accept returns for color preferences, we encourage you to contact us if you're disappointed with your selection.

We are happy to help you explore alternative shades and, at our discretion, may offer a courtesy discount toward a future purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery with your order number and photographs of the affected product.

For items damaged during shipping, please retain the original packaging and all contents, as these may be required for a shipping carrier claim. We will review the circumstances and coordinate with the carrier as appropriate.

Verified product defects, fulfillment errors, and shipping damage will be addressed through an appropriate replacement or refund in accordance with applicable law.

Need Help Choosing?

We're always happy to help you find a shade that complements your coloring! If you're unsure which product is right for you, we encourage you to reach out before placing your order.

Thank you for supporting our small business. We truly appreciate your understanding and your trust in Ascendant Color & Style!